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Frequently Ask Questions

What features does I.DEER's smart toilet offer?

  I.DEER's smart toilets integrate advanced features, including multiple washing modes, seat heating, automatic flushing, foot sensor operation, and automatic seat opening and closing. 

Are I.DEER's smart toilets safe and reliable? Are there any safety risks?

I.DEER's smart toilets are safe and reliable. Our products undergo rigorous quality control and testing, meeting relevant safety standards cUPC and EGS. However, like any electronic device, there are inherent risks such as electrical faults or system vulnerabilities. Therefore, we recommend purchasing products from reputable channels and following the instructions to minimize potential risks.

How does the smart toilets from I.DEER consume water and energy? Are they environmentally friendly?

I.DEER smart toilets are the perfect solution for those who want to save water and energy. With full flush 1.6gpf and half flush 1.1gpf, you can reduce the water consumption compared to traditional toilets. Plus, the ECO mode helps you save energy when the toilet is unused.

Does the smart toilets from I.DEER produce noise during use?

 The smart toilets from I.DEER may produce some noise during operation, particularly when water flows and mechanical components are in motion. However, our products are designed to minimize noise as much as possible and typically do not cause significant disturbance.

What is the price range of I.DEER's smart toilet? Are they worth the investment?

 The price of I.DEER's smart bidet toilet varies depending on the model and features, generally from 900 to 2000 USD. Smart toilets come at a higher price compared with conventional ones, but considering the comfort and convenience they offer, they are often deemed worthy of investment.

Do I need special electrical equipment to support the operation of I.DEER's smart toilets?

Smart toilets typically require access to a power source for operation, so you may need to install power outlets or other electrical equipment in the bathroom. However, special equipment is generally not required.

How can I operate I.DEER smart bidet toilets?

You can operate the toilets through the remote control and side knob/button. The remote control provides convenient operation from a distance and the side knob/button offers simple functions like front/rear washing, stop, and flush. 

Is installing I.DEER's smart toilet complicated? Do I need professionals for installation?

Installing a smart toilet typically requires some technical knowledge, especially concerning water supply connections and electrical wiring. While some individuals may be capable of installing it themselves, we strongly recommend hiring professionals to ensure safety and proper installation, especially when water and electricity are involved.

How often does the smart toilets from I.DEER require maintenance? Do I need special cleaning methods?​

 Regular cleaning is generally necessary, but special cleaning methods are not required. Typically, you can use ordinary cleaning agents and a soft cloth for cleaning, but avoid abrasive cleaners to prevent damage to the product surface.

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